\u00a0PRIVACY POLICY & DISCLAIMER<\/span><\/h2>\n <\/p>\n
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Effective Date: January 1, 2025 \u00a0 | \u00a0 Last Updated: May 2026<\/i><\/strong><\/p>\nPronoia Communications (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) values your privacy and is committed to protecting your personal information. This Privacy Policy & Disclaimer outlines how we collect, use, and protect your information, including how we comply with Canada’s Canadian Anti-Spam Legislation (CASL), PIPEDA, and BC’s PIPA.<\/span><\/p>\n1.\u00a0 <\/span>In<\/span>formation We Collect<\/b><\/p>\nWe may collect personal information from you in various ways, including when you visit our website, subscribe to our newsletter, fill out a form, book a consultation, or engage in other activities on our site. The types of personal information we may collect include:<\/span><\/p>\n\n- Name<\/span><\/li>\n
- Email address<\/span><\/li>\n
- Phone number<\/span><\/li>\n
- Company name (if applicable)<\/span><\/li>\n
- Other information you provide voluntarily<\/span><\/li>\n<\/ul>\n
\n- How We Use Your Information<\/b><\/span><\/li>\n<\/ol>\n
We may use your personal information for the following purposes:<\/span><\/p>\n\n- To send you marketing and promotional communications, including newsletters, blog updates, and event invitations.<\/span><\/li>\n
- To provide services, support, and information you request.<\/span><\/li>\n
- To respond to inquiries or feedback you provide.<\/span><\/li>\n
- To improve our website and services.<\/span><\/li>\n
- To comply with legal obligations and enforce our terms of service.<\/span><\/li>\n<\/ul>\n
\n- Consent (CASL Compliance)<\/b><\/span><\/li>\n<\/ol>\n
By providing your personal information to us, you consent to the collection, use, and disclosure of that information as outlined in this Privacy Policy & Disclaimer. We comply with Canada’s CASL to ensure that all communications we send are lawful and authorized. Specifically:<\/span><\/p>\n\n- Opt-In Consent: We only send marketing emails to individuals who have explicitly opted in to receive them (e.g., by subscribing to our newsletter).<\/span><\/li>\n
- Opt-Out Option: Every marketing email you receive from us will include an unsubscribe link. You can also contact us directly to unsubscribe or withdraw consent at any time.<\/span><\/li>\n<\/ul>\n
We will not send you unsolicited emails or share your information with third parties for marketing purposes without your express consent.<\/span><\/p>\n\n- Sharing Your Information<\/b><\/span><\/li>\n<\/ol>\n
We do not sell or rent your personal information. However, we may share your information with trusted third parties who help us run our business, such as:<\/span><\/p>\n\n- Service providers (e.g., Calendly for booking, email marketing platforms, customer relationship management tools).<\/span><\/li>\n
- Legal or regulatory authorities, if required by law.<\/span><\/li>\n<\/ul>\n
We ensure that any third parties we work with adhere to strict privacy standards and use your information only for the purposes specified.<\/span><\/p>\n\n- Cookies and Tracking Technologies<\/b><\/span><\/li>\n<\/ol>\n
We use cookies and other tracking technologies on our website to enhance your experience and collect information about site usage. Cookies are small text files stored on your device when you visit a website. A cookie consent notice is displayed upon your first visit.<\/span><\/p>\nThis site also uses standard WordPress cookies to manage site functionality. Our booking platform, Calendly, may set its own cookies when you interact with the scheduling tool. Calendly’s privacy policy is available at calendly.com\/privacy.<\/span><\/p>\nYou can control the use of cookies through your browser settings or via our cookie consent tool. Please note that disabling cookies may affect some functionality of our website.<\/span><\/p>\n\n- Data Retention<\/b><\/span><\/li>\n<\/ol>\n
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy & Disclaimer or as required by law. If you unsubscribe from our communications, we will retain your email address in our suppression list to ensure we do not send you further messages.<\/span><\/p>\n\n- Security<\/b><\/span><\/li>\n<\/ol>\n
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.<\/span><\/p>\n\n- Your Rights and Choices<\/b><\/span><\/li>\n<\/ol>\n
Under Canada’s privacy laws, you have the right to:<\/span><\/p>\n\n- Access the personal information we hold about you.<\/span><\/li>\n
- Request corrections to any inaccurate or incomplete information.<\/span><\/li>\n
- Withdraw your consent to receive marketing communications at any time.<\/span><\/li>\n<\/ul>\n
To make a request, please contact us using the information provided in Section 12.<\/span><\/p>\n\n- Legal Disclaimer<\/b><\/span><\/li>\n<\/ol>\n
The information provided on this website is for general informational purposes only and does not constitute legal, financial, or professional advice. While we strive to ensure the information is accurate and up-to-date, Pronoia Communications makes no guarantees about the completeness or reliability of the information. Any reliance on such information is strictly at your own risk.<\/span><\/p>\nBy using this website or engaging with our services, you agree that all contracts, agreements, or services provided by Pronoia Communications are subject to the terms explicitly stated at the time of signing. Pronoia Communications is not liable for any damages, losses, or issues arising from the use of this website or its content.<\/span><\/p>\n\n- Third-Party & External Links<\/b><\/span><\/li>\n<\/ol>\n
Our website may contain links to third-party websites, including Calendly, defineyourwhy.ca, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.<\/span><\/p>\n\n- Changes to This Privacy Policy & Disclaimer<\/b><\/span><\/li>\n<\/ol>\n
We may update this Privacy Policy & Disclaimer from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. Please review this page periodically to stay informed.<\/span><\/p>\n\n- Contact Us<\/b><\/span><\/li>\n<\/ol>\n
If you have any questions about this Privacy Policy & Disclaimer, your personal information, or if you wish to withdraw consent or request access to your data, please contact us:<\/span><\/p>\nPronoia Communications<\/b><\/span><\/p>\nEmail: tess@pronoiacommunications.com<\/a> I <\/span>Phone: 778-991-6692<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
\u00a0PRIVACY POLICY & DISCLAIMER Effective Date: January 1, 2025 \u00a0 | \u00a0 Last Updated: May 2026 Pronoia Communications (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) values your privacy and is committed to protecting your personal information. This Privacy Policy & Disclaimer outlines how we collect, use, and protect your information, including how we comply with Canada’s Canadian Anti-Spam Legislation […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n
Effective Date: January 1, 2025 | Last Updated: May 2026<\/strong><\/h4>\n\n\n\nPronoia Communications (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) values your privacy and is committed to protecting your personal information in accordance with Canada's PIPEDA, BC's PIPA, and CASL.<\/p>\n\n\n\n
1. Information We Collect<\/strong><\/h4>\n\n\n\nWe may collect: name, email address, phone number, company name, and any information you provide voluntarily through our website forms, booking system (Calendly), or service engagements.<\/p>\n\n\n\n
2. How We Use Your Information<\/strong><\/h4>\n\n\n\nTo deliver services; to send marketing communications you've opted into; to respond to inquiries; to improve our website and services; and to meet legal obligations.<\/p>\n\n\n\n
3. Consent (CASL Compliance)<\/strong><\/h4>\n\n\n\nWe only send marketing emails to individuals who have explicitly opted in. Every marketing email includes an unsubscribe link. You may withdraw consent at any time by contacting us.<\/p>\n\n\n\n
4. Third-Party Services<\/strong><\/h4>\n\n\n\nWe use trusted third-party services including Calendly (scheduling), our email platform, and payment processors. We do not sell or rent your personal information. Third parties we work with are required to maintain strict privacy standards.<\/p>\n\n\n\n
5. Cookies & Tracking<\/strong><\/h4>\n\n\n\nThis site uses cookies to enhance your experience and analyze site usage. A cookie consent notice is displayed upon first visit. You may manage cookie preferences via your browser settings.<\/p>\n\n\n\n
6. Data Retention, Security & Your Rights<\/strong><\/h4>\n\n\n\nWe retain your data only as long as necessary. Reasonable security measures are in place. Under Canadian privacy law, you have the right to access, correct, or request deletion of your personal information.<\/p>\n\n\n\n
7. Legal Disclaimer<\/strong><\/h4>\n\n\n\nInformation on this site is for general informational purposes only and does not constitute legal, financial, or professional advice. Pronoia Communications is not liable for any damages arising from use of this website or its content.<\/p>\n\n\n\n
8. Contact<\/strong><\/h4>\n\n\n\nPronoia Communications | Email: tess@pronoiacommunications.com | Phone: 778-991-6692<\/p>\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"\n
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